Primary Systems has been helping protect people and property for over 30 years.  We offer a broad range of life safety services and programs designed to meet the specific needs of each facility we service.  Our highly trained staff can service all types of fire alarm, communication, and security systems, regardless of the size, complexity, or system manufacturer.

 

As a locally owned and operated business we understand the local codes and regulations.  We are committed to exceeding our customer’s expectations.  We are proud to provide you with a single source for your life safety service needs.

 

Preventive Maintenance Programs

We can customize a preventive maintenance program that provides you with a single source for all of your life safety systems.  A service representative will meet with you, tour your facility, and develop a service agreement to ensure your systems are tested, inspected and maintained to keep them operating a peak performance. Your agreement may include inspections, testing, parts replacement, emergency services, repair, maintenance or other services we provide.

Fire Alarm System Service

The most current techniques and equipment are utilized on every inspection to meet the rigorous requirements of today’s complex fire alarm systems. We make a special effort to thoroughly test and inspect all of your systems components for proper operation.  We can significantly reduce unwanted false alarms by keeping your smoke detectors clean and ready to respond to the required sensitivity level. Upon completion we will provide you with detailed documentation as outlined by the National Fire Protection Association and your local authority. 

 

Nurse Call System Service

As the largest supplier of health care communication systems in St. Louis we are well versed on the service and training needs for all size facilities.  We have provided and serviced nurse call systems to hospitals and nursing homes that encompass thousands of beds. We understand what it takes to make sure these critical systems are operating as designed and your staff is properly trained to maximize system operation.

 

Security System Service

We have established a successful track record in designing and installing integrated security systems. Our technicians are experienced in servicing the access control, intrusion, closed circuit television and communications systems that protect your building and its occupants from any unwanted entry.

 

Monitoring Service

In order to provide you with a greater level of protection our Central Station Monitoring service is supported by a UL and Factory Mutual Certified facility.  Our professional operators are trained to identify incoming alarms and notify the appropriate authorities and responsible individuals needed for response.  Our monitoring center is on the job when you can’t be.

 

Service 24-Hours a Day

Primary Systems service representatives are on call and available 24/7 for prompt dispatch to your facility.  We will develop a plan to deliver the needed level of response so you’ll know your people and property are protected around the clock.