Chevy's Fresh Mex 

 


Facility
Based in Emeryville, Calif., Chevys, Inc., is a leading independent Mexican restaurant chain in the U.S., with 106 Chevys Fresh Mex™ Restaurants nationwide and 9 Fuzio Universal Pasta™ Restaurant concepts. Chevys originated the Fresh Mex™ concept in Mexican cooking. Fresh Mex™ is a registered trademark of Chevys, Inc. For more information about Chevys’ family of restaurants, please visit the company’s website at www.chevys.com.

Mission
As in any restaurant earning repeat business is a combination of great food and great customer service. To ensure the highest level of quality the owners of the Chevy’s Restaurants in St. Louis wanted a way to remotely monitor their restaurants operations any time of day.

Solution
By installing Samsung’s Security Cameras and Digital Video Recorder with remote internet access the business partners are able to view live and recorded video of the restaurants at any time of day. The Samsung DVR software allows them the ability to view multiple locations on a single screen at one time directly from their home PCs.

Results
  • Increased Employee Productivity
  • Loss Prevention
  • Increased Customer Satisfaction